GEICO offers many rewarding and stable careers in Sales, Customer Service, Claims, Auto Damage, Service, Property & Casualty, Business Administration, and other fields and provide leadership programs, summer internships, and training, more info at http://www.geico.jobs.
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- Video Profile of jobs at GEICO
- Summary of the job
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- Keywords that may be helpful in your other searchs
Summary:
GEICO is one of the largest private passenger auto insurers in the U.S. and is owned by Warren Buffet’s Berkshire Hathaway, Inc. Established in 1936, GEICO has a base of 8.5 million policy holders that is steadily growing. We are the fastest growing insurer in the U.S., and with that growth comes career advancement for our associates. Jobseekers at any level should consider joining our team. Our reputation for stability, growth, and excellent customer service is well earned, and our consideration extends not only to our policyholders but also to our employees and communities. We’re currently seeking applicants for GEICO careers at offices throughout the United States, and you can find current openings in your area at http://www.geico.jobs. We seek out positive “people” people who are comfortable interacting with and helping others every day-including GEICO customers, and associates on the GEICO team. Our goal is to provide low-cost insurance without sacrificing high-quality customer care. As a company, GEICO is focused on people. In fact, our first operating principal is to show respect toward our associates by providing them opportunities to advance and grow within our company. With the help of the guidance and feedback our managers provide and the work-related training we provide to our associates, hardworking GEICO employees can pursue multiple career paths within GEICO over a long period of time without ever leaving the company. In addition, we concentrate on diversity in the workplace and feel that it’s important to give back to our communities through work with charities such as United Way and Habitat for Humanity. Visit us at http://www.geico.jobs today, and see which GEICO career opportunities await you.
Transcript:
SPEAKER: GEICO has developed itself as being the new thing.
SPEAKER: Every time our marketing team comes out with a new marketing campaign, it’s always like the number one talked about advertisement on TV or the radio.
SPEAKER: GEICO is a household name. Everybody knows the GEICO Gecko. They think I come to work with the Gecko each day.
SPEAKER: That just opens the door though for our customers. And once they call us, they see that we’re not just commercials, we’re not just entertainment, we’re a solid professional insurance company.
SPEAKER: GEICO is the fastest growing insurance company in the industry.
SPEAKER: We are in a period of enormous business success and have been for the last number of years. We enjoy the heck out of it, but we don’t take it for granted.
SPEAKER: Our approach to become a number one is very aggressive.
SPEAKER: Our drive to focus on the customer is definitely setting us apart from our competitors. We don’t just advertise having a great price, but we also can provide great service.
SPEAKER: You have to be able to change with customer needs, even anticipate customer needs. And not just what your customer wants today, but what they might want tomorrow or a year from now. Being part of a winning team means you have to be able to deal with change as it comes.
SPEAKER: We know something about longevity, we know something about stability. We’re in a business that isn’t going away. People will continue to need automobile insurance forever.
SPEAKER: For the past few years we’ve been promoting about a quarter of our associates every year. Everyday I feel like I get an email that somebody is getting promoted.
SPEAKER: We have certain job functions, certain responsibilities where you can make a very logical, systematic progression, and at the other hand, the nice thing about GEICO is you can spend a long career here and have many different careers without even having to leave the company.
SPEAKER: Whether it’s through sales or our customer service department or in claims. You can be an actuary, a product manager, you can work in IT. It’s such a big company that there’s so much to do.
SPEAKER: There’s a lot of classes that GEICO offers and it helps you move from one position to another.
SPEAKER: Since I’ve been at GEICO I’ve had the opportunity to take classes for my current job, for the job that I’d like to get some time, and also develop basic skills in myself, such as public speaking or working on different Microsoft applications. Learning about different moral or ethical dilemmas that I might encounter in the business world. Learning about relevant legislation that might impact my job as well.
SPEAKER: We’re all very very friendly, we’re diverse. There’s high school graduates, college graduates that join us, and then there’s more experienced associates. This is their second or third career at GEICO.
SPEAKER: We make it easy for every associate to see the impact that they’re actually making towards the company.
SPEAKER: Our supervisors and managers really do a good job of giving you really good feedback and telling you where this project is leading or how this is going to help our profitability or our growth.
SPEAKER: Through different projects that I was involved in, I feel like I’m making the system more efficient. I’m cutting the cost down for the customers and bringing more customer satisfaction.
SPEAKER: Our number one operating principal here at GEICO is to provide opportunities for our associates. So there’s something to be said about a company that puts their associates and their success first.
SPEAKER: As a company we’re interested in what the customer wants.
SPEAKER: Our goal as a company is to please a customer so much that when they’re done talking to GEICO, they feel so excited about that, they’ll go out and they’ll tell their friend or family member about the wonderful interaction they had with GEICO.
SPEAKER: To do this job you have to be able to care about your policy holders and your non-policy holders.
SPEAKER: Every person we quote, every claim we adjust, we know that the impact on the person that’s not currently with us can define whether or not they will actually ever try us.
SPEAKER: It isn’t a transaction that we’re dealing with with the customer, it’s an interaction.
SPEAKER: Whether we get a sales call or whether we get a service call how are we talking to our customers? Are we making it easy for them?
SPEAKER: And when it comes to customer service, it doesn’t begin and end with just talking to someone on the phone or interacting with a policy holder face to face. Customer service to us also means how we treat each other. The department’s interaction on a daily basis. Everyone is our customer as far as GEICO is concerned. And so we also focus on giving great customer service to each other.
SPEAKER: The type of person I feel is going to be very successful is one that comes in with a great attitude and a desire to do well. Come in with that great attitude because it’s going to show in your performance on a day to day basis. Not just being content on, OK this is my job, this is what I’m going to do. But what is that next step where it’s actually going to take you to be more successful?
SPEAKER: We’re in a people business. We want folks to be good team players, to link up with their colleagues to make positive change here. We want them to have superior interactions with our customers. And you genuinely got to like people to be able to successfully do that.
SPEAKER: Associates here work hard and play hard.
SPEAKER: There’s a lot of hard work involved. We have high expectations of all of our associates. But there is no reason why we can’t do all of that and at the same time have fun.
SPEAKER: You really enjoy coming to work every day. There’s always a party when it’s somebody’s five year anniversary or their 10-year, 25- or 35-years.
SPEAKER: We have luncheons and celebrations every time we have successful projects go in.
SPEAKER: Some of the opportunities or activities that are available to our associates include sports teams through GEICO, softball, basketball.
SPEAKER: Different cultural events. We promote different ethnic groups to come out and demonstrate their cultural background.
SPEAKER: GEICO’s presence in the community always means that there are a lot of opportunities for associates to get involved.
SPEAKER: We participate in causes such as the United Way.
SPEAKER: The Relay for Life.
SPEAKER: Habitat for Humanity projects.
SPEAKER: The Big Brother Big Sister program.
SPEAKER: We support Special Olympics.
SPEAKER: The Red Cross’ blood donation event.
SPEAKER: American Cancer Society.
SPEAKER: A lot of the charities that we sponsor and a lot of the public events that we’re involved in, they start at the associate level. If an associate has a particular idea, they bring that to their work and they decide they want to run with it, and the company encourages that.
SPEAKER: There are programs where management will support the cause and actually match contributions.
SPEAKER: It isn’t all about taking from a community where you have a facility. It isn’t about you know, even on a larger basis, the national basis, just taking and taking. You have to give back. And especially a company as fortunate, as successful as we are, you don’t even think about it. It’s just the right thing to do.
SPEAKER: I made GEICO my career choice because it was an opportunity for me to grow.
SPEAKER: Once I got here I immediately felt a sense of belonging. I immediately felt peace of mind. I finally felt that a company is going to do as much for me as I was going to do for them.
SPEAKER: Because if you work hard at GEICO, we are going to reward you.
SPEAKER: The folks who come through the door, the new associates who come through the door understand that I’m going to work hard. I’m going to make sacrifices. I’m going to invest myself in this company and truly invest all that needs to invest. They’re the ones who end up 10 years down the road, 15, 20 years down the road having these enormous careers and all kinds of success well beyond what they ever thought they would do.
SPEAKER: I’ve been here for 15 years at GEICO. The time has gone by really quickly. I enjoy what I do, it’s very exciting. Everyday is different.
SPEAKER: Still to this day I still find the work that I do interesting and challenging. I’m going to learn something new today. I’m going to get involved with something today that I haven’t done before, and it just makes life great.
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